Our Reviews

Friendly and listened to my concerns. Everything was taken care of that we discussed.

Dealership representatives were very friendly, easy to deal with and knowledgeable. We're very confident that the future services, etc. there will be good experiences.

Good job and friendly people

Great work, but it always is. Will be back again!

Always a great experience at Don Johnson.

The actual service was fine. The automated AI service center that answered to make the appointment was terrible. Let me say it again it was terrible. It could not understand anything I said and was very confused which made me have to talk to customer service which is what people prefer anyway.

Reminder: 1. Please do not change radio stations, heat, or fans when doing pickup or drop off 2. Please do not smoke before getting in vehicle or while in vehicle while doing pick up or drop off.

My service advisor, Mathias, kept me informed of what was going on with my vehicle. The service was friendly, efficient, and accurate.

I told the sales rep was I was looking for, how much my budget was, and minimum of what I needed. Always helps to know the perrsonel your dealing with. Staff let me look at vehicles and were not pushy. Didn't try to talk me into something I couldn't handle.

Great experience from start to finish. Mike’s high info/low pressure salesmanship, Rob’s friendly trade-in negotiation, and Shawn’s efficient closing made the process enjoyable and even fun (which is what it should be, but usually isn’t.) We live in Eau Claire full time and looked at cars there as well, but this dealership was better in every regard and we would come back again any time we’re in the market for a new car.

As always excellent service

I am always kept up on what is happening with my vehicle The customer service is great

Leveler compressor and shocks replaced. Good job.

Very professional and great service work, friendly

Very nice people and got me in and out very fast.

Staff is always friendly and greeting you with a smile.

The service was. Great!! Received a quote on an oil change, it was for $187, should have been $89, I had tire rotation which was to be free because I purchased my tires there, I told service that, I got home and see I got charged for tire rotation? Now I am in the process of trying to get that corrected, first time I have had an experience like this at Don Johnson.

They were able diagnose and fix my issue when they were short on time. Really helped me out.

Everything was handled professionally and promptly. Thanks so much

Upon arrival my vehicle was taken in and they began the work. I was kept informed by Mathias about the progress and when it was completed. I am satisfied with Don Johnson of Ladysmith and will continue to take my vehicle to them

Unsure why but prior to last visit I had 1 Tom's out then after oil change all were out so this o change i had to replace all 4 at a very expensive cost

Mike and Rob made new car shopping easy and pleasant! No complaints here...Why would anybody shop anywhere else?

Good service very thorough

Agents were very knowledgeable and helpful.

Service was explained to me. Tara at the service counter showed me the air filters and explained the situation with them. She also explained the results of my oil change and general check of my Denali. Waiting room was very clean, organized. Coffee and soda were readily available and much appreciated! Overall, a wonderful experience!!

Brian and the service team are amazing and work with you for scheduling and service programs. Brian always asks if you want to do extra services. I've had some experiences when the "other" shops have done work that I've never approved. Will highly recommend Brian and his team

Everyone that we worked with was great, they worked with our budget and helped us navigate the process. Thank you!

Very professional and on time. Didn't have to wait long.