Our Reviews

Very informative! Done fast!

The dealership staff is trustworthy, friendly and fair. I highly recommend checking out what's "new with Brandon Drew!"

Very nice people and got me in and out very fast.

Staff is always friendly and greeting you with a smile.

The service was. Great!! Received a quote on an oil change, it was for $187, should have been $89, I had tire rotation which was to be free because I purchased my tires there, I told service that, I got home and see I got charged for tire rotation? Now I am in the process of trying to get that corrected, first time I have had an experience like this at Don Johnson.

I am always kept up on what is happening with my vehicle The customer service is great

Unsure why but prior to last visit I had 1 Tom's out then after oil change all were out so this o change i had to replace all 4 at a very expensive cost

I told the sales rep was I was looking for, how much my budget was, and minimum of what I needed. Always helps to know the perrsonel your dealing with. Staff let me look at vehicles and were not pushy. Didn't try to talk me into something I couldn't handle.

Reminder: 1. Please do not change radio stations, heat, or fans when doing pickup or drop off 2. Please do not smoke before getting in vehicle or while in vehicle while doing pick up or drop off.

Good service very thorough

Upon arrival my vehicle was taken in and they began the work. I was kept informed by Mathias about the progress and when it was completed. I am satisfied with Don Johnson of Ladysmith and will continue to take my vehicle to them

As always excellent service

Very professional and on time. Didn't have to wait long.

Brian and the service team are amazing and work with you for scheduling and service programs. Brian always asks if you want to do extra services. I've had some experiences when the "other" shops have done work that I've never approved. Will highly recommend Brian and his team

They were able diagnose and fix my issue when they were short on time. Really helped me out.

Friendly and listened to my concerns. Everything was taken care of that we discussed.

Everyone that we worked with was great, they worked with our budget and helped us navigate the process. Thank you!

Agents were very knowledgeable and helpful.

Good job and friendly people

Great work, but it always is. Will be back again!

Mike and Rob made new car shopping easy and pleasant! No complaints here...Why would anybody shop anywhere else?

Very professional and great service work, friendly

Dealership representatives were very friendly, easy to deal with and knowledgeable. We're very confident that the future services, etc. there will be good experiences.

Great experience from start to finish. Mike’s high info/low pressure salesmanship, Rob’s friendly trade-in negotiation, and Shawn’s efficient closing made the process enjoyable and even fun (which is what it should be, but usually isn’t.) We live in Eau Claire full time and looked at cars there as well, but this dealership was better in every regard and we would come back again any time we’re in the market for a new car.

Everything was handled professionally and promptly. Thanks so much

My service advisor, Mathias, kept me informed of what was going on with my vehicle. The service was friendly, efficient, and accurate.

Fast service ..Very friendly

We had a very good, quick experience at Don Johnson-Ladysmith. Rory and Shawn were very helpful and made the process very easy. It was discovered after the paperwork was completed that the price on the website had changed for the car, when I showed Shawn the price that I saw ($2000 less) on the website, he didn't hesitate to give us the price I showed him, I appreciated him taking the customer's word. The whole process went quickly as Rory had the car up front and ready for us to view after I called him that morning to set up an appointment. He made sure I was comfortable with the options of the car before we left. We would buy again from Don Johnson-Ladysmith!

Leveler compressor and shocks replaced. Good job.